Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces require specialized handling and typically arrive within 7-14 business days via our white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects. We take pride in our craftsmanship and stand behind the quality of every item we sell.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return window for most items. If a product doesn't suit your home, you can return it in its original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Sustainability is at the heart of our passion. We partner with suppliers who use FSC-certified timber and eco-friendly finishes to ensure your home is as kind to the planet as it is beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through Klarna and Affirm.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view real-time updates on your delivery status.